"Cashing In On CRM"

CRM and E-Commerce are two hot and controversial topics in the business world today.

Computer companies are spending millions of dollars developing CRM packages, with mixed results reported.

E-Commerce, that is, business using the Internet as Intermediary, is at record levels, yet results vary widely.

For an SMB business, the choice of doing an E-Commerce or CRM initiative is far from an easy one.

The questions being asked by Top Executives include:

How do we find the single perfect customer set for our products and services, using the Internet?
Do we really need to put our entire business on-line?
What are the risks and rewards involved?
I'm a small company, and we use ACT for Contact Management, so why do I need to consider a full CRM system?
How do I approach evaluating the issues our company would face if we put in E-Commerce or CRM?
Is there an approach which will give us maximum ROI at an acceptable Risk?
What are the costs and management factors involved?
Where can I get objective help and support in this decision?

DELTA MAX has a half day Seminar program suitable for Top Executives which provides answers to the above.

This Seminar has proven to be so popular that its current schedule lead time is 45 days.

Please Contact Us for further information on this exciting and extremely popular Presentation.